Home Process
How we work

5 steps from inquiry to the keys.

A clear, predictable framework - every step agreed with you. You know what's happening and when, with no surprises along the way. Expand any step for the details.

Stages · tap for details

We start with a conversation - by phone, email or form. We discuss the car you're after, your budget and your priorities. If you don't have a specific model in mind, we guide you based on what the market actually offers.

What we discuss

  • Make, model, year and fuel type
  • Budget and expected final price
  • Desired equipment and specifics
  • Guidance on Canada, Korea or US auctions
  • No commitment - the consultation is free

Sample profile BMW 5 Series

Budget
up to €35,000
Fuel
Petrol / Hybrid
Year
2020+
Mileage
up to 80,000 km
Timeline
Flexible

We actively source suitable cars from dealers and from auctions in Canada, Korea and the US. We send you concrete options - with everything you need to compare and decide.

What you receive

  • Photos, descriptions and full specification
  • Preliminary history check
  • Final-price forecast through to registration
  • Several options compared side by side
  • You choose - no pressure from us

Sample offer BMW 530i xDrive 2022

Price (Canada)
~$28,500
Transport
~€1,800
Customs + VAT
~€6,200
11CARS service
~€3,200
Total
~€39,500

Once you've chosen a car, we run a final inspection and arrange the purchase. Everything happens on a legal footing - we only move forward once the terms are agreed and formalised between both parties.

What we verify

  • Final VIN and document check
  • Final price confirmed before payment
  • Legal paperwork completed before we proceed
  • Purchase from a dealer or bidding at auction
  • Full proof of ownership

By origin

Dealers · CA / KR
  • In-person inspection by our representative
  • Photo and video report
  • Carfax check
Auctions · USA
  • Carfax + CarVertical
  • Auction-photo analysis
  • VIN verification

The longest step - we organise the entire journey from the point of purchase to Bulgaria and handle the full customs clearance. We keep you informed at every key stage along the way.

What we handle

  • Inland transport to the port
  • Loading and ocean freight
  • Shipment tracking
  • Customs declarations, duties, VAT, excise
  • Notification at every key milestone

The car's journey

  1. A Dealer / Auction (USA, Canada, Korea) Purchased
  2. B Transport to the port 2-5 days
  3. C Ocean freight 4-8 wks
  4. D Port of Varna / Burgas Unloading
  5. E Customs 2-4 days
  6. F Bulgaria - ready for registration Done

The last step before the keys. We take care of the entire administrative procedure - from the technical inspection to traffic-police registration. The handover is in person, with all the documents in hand.

What we handle

  • Technical inspection / roadworthiness test
  • Traffic-police registration and vehicle title
  • Compulsory third-party liability insurance
  • In-person handover with all documents
  • Comprehensive insurance on request

What you receive

  • Vehicle registration titleIncluded
  • Liability insuranceIncluded
  • Carfax historyIncluded
  • KeysIncluded
  • Service bookif available
  • Comprehensive insuranceOn request
Done. The keys are yours - and we stay available for any questions even after the handover.
Ready for step 1?

Send an inquiry - free of charge

Tell us the make, model and budget. You'll get concrete options with a full cost forecast within the day.